Carlos Rodríguez CoronadoHarmonic - Sales Engineer

    Electronic engineer with +ten years’ experience in telecommunications, digital services, video engineering, project management tasks & processes, developing analysis, request for proposals, designing & implementation of emerging technologies in major world-leading companies.
    Summary of Qualifications

    +Ten years of engineering experience in world-leading telecommunication companies including +eight years in request for proposal documentation, design, optimization & support for engineering areas, & one year in Project Management reporting & documenting for management areas.
    Set excellent relationship with customers, managers, partners & subcontractors thanks to inter-disciplinary skills.
    Lead & being reference for multiple projects, designs, implementations & optimizations.
    Creative to find clever solutions for specific problems & with skills to understand technical data easily & promptly.
    Willing to travel & work with staff from different countries, languages & companies.
    With North-American Visa & Permanent Residence in Argentina.
    Professional Experience
    LATAM Sales & Consulting Engineer
    Master’s on Business Administration
    Universidad del Rosario, Colombia
    Ongoing – Graduation June 2020
    Industrial Automation Specialist Universidad de Buenos Aires,
    October 2018 – Ongoing
    Key Achievements:
    Graduation, August 2012 Electronic Engineer
    • Pre-Sales reference for all LATAM projects
    • Pre-sales role working collaboratively with Partners, Sales and Product Management Teams to identify and qualify business Opportunities.
    Universidad Nacional de Colombia, Colombia Graduation, March 2008
    • Pre-Sales engineer for the key accounts won in the region
    • Provide guidance and support to sales teams by conducting design sessions, seminars and knowledge transfer sessions.
    Elementary & High School Winston Salem School &
    • Being as a reference for implementation technical questions and issues
    •Be the trusted advisor for customers to demonstrate and impulse CableOS product integrations in customer/partner environments.
    Thomas Jefferson School Colombia
    • Build and foster relationships with other partners, customers and teams.
    Graduation, December 2001
    Diplomas & Trainings
    LATAM Consulting Engineer & Technical Leader for Video & R&S Colombia
    June 2013 – September 2018
    Key Achievements:
    Neuro-Sales, Sales School, Startup Innovation, Consultant Development Program
    • Awarded multiple recognitions for intensively focusing on customers & great customer performance feedback
    • Provide Presales, Design, Integration, Implementation, Optimization & Support to customers
    2017 NSO Basic & Advanced,
    • Design, Integrate, Lead & co-lead important video projects across LATAM (Mexico, Argentina, Chile, Colombia)
    • Execute & manage multiple phases on project delivering, including project management, network staging, implementation & handover
    CCNA R&S Training, CCNA Datacenter Certification,
    Video Acquisition Certification
    • Develop scripting, macro & database-HTML tools to improve processes & operations on customer architectures
    • Interact with customers on defining best implementation plans & designs that can leverage & improve their operations & implementations
    2016 Python’s for Everybody Spec.,
    • Improve Tech Lead team by proposing new soft & hard skill trainings
    • Lead & interact with LATAM Video & Routing & Switching group, managing & escalating issues to regional management group
    VMWare VCA6-DCV Certification,
    VMWare VSphere ICM Version 6, Virtualization 101, Visual Quality Experience,
    LATAM Video Support Engineer December 2012 – June 2013
    Time Management Planning &
    Key achievements:
    Prioritizing, Using Presentations to Drive Results
    • Improve relationship between MSO’s & Motorola Mobility
    • LATAM Video Support Engineer regarding all Motorola’s Video Services & Products
    2015 & Before CCDA R&S Certification, HTML5 JS
    • Review & resolve open cases on important MSO’s opened on the last year in two months
    • Be in permanent contact with partners & clients regarding operational issues, demos & new developments
    & CSS, Pace App Café Developer Seminar, Interactive App into OCAP/EBIF, Assembly Structure, Basic Portuguese, NEXTV Summit,
    • Working with partners to provide customer’s satisfaction in any related problems on operational platforms
    • Develop, implement & document technical projects related to video technologies & supporting pre-sales engineers in RFP documentation
    CCNA Training, ATVC, Effective Conversations, Enhancing Group Work, Effective Oral Presentations,
    TV Platforms Manager September 2012 – December 2012
    Basic JAVA, DB Admin using MS
    Key Achievements:
    Access, Project Management Fund.
    • Attend FAT (Field Acceptance Tests) testing in North America for customers
    • Manage service support & technical team for multiple TV Platforms
    • Installation & planning for important MSO redundancy installation video platform
    • Manage technical personnel to visit clients & develop tasks to fix & improve operations
    Spanish, Native Proficiency English, Professional Working Profic.
    • Develop all documentation & diagrams of customer for ISO9001 external auditory
    • Create Best Practice documentation & procedures for technical maintenance windows

    Portuguese, Elementary Proficiency
    Argentina, Sr. Analyst in Digital Services & CPE
    June 2009 – June 2012
    Key Achievements:
    Lead Teams, Requirement Identification, Sales, Design & Architectures, Knowledge Transfer
    • Selected for “2009’s Young Professional’s program”, from 19917 candidates from the basic prospect DB
    • Perform engineering analysis, design & integration on existing platforms, new projects & emerging technologies
    & Mentoring. Datacenter, Virtualization, MS Office (Word, Excel, Macros,
    • Granted “RECONOCER Cablevision 2010” award for proactivity, responsibility & work developed in the first year at the company
    • Follow-up any required changes & optimizations concerning Digital Platforms, such as Video, Cable Modems, STBs, TV Guide.
    PPT, Visual Basic, Visio, Access, Proj) Encoding, Transcoding, Transrating,
    • Selected to develop engineering analysis within high-level/impact projects
    • Propose improvements & track changes in deployed systems
    ABR-OTT, CMTS, DOCSIS, Provisioning
    Management Networks, Multicast Python, Databases, HTML, Scripting, Troubleshooting
    • Monitored Providers CPE’s providers, continuously improving quality & functionalities of products & services
    • Develop specifications & documentation (Request for Information / Request for Proposal) for services & equipment acquisition & integration
    Windows, Linux, MacOS, R&S
    South Cone, Processes & Tools Specialist June 2008 – February 2009
    Honors & Awards
    Key Achievements:
    Harmonic: 2020
    Bonus reward given for pre-sales support and customer engagement given for projects won in the region
    Cisco Systems: 2015,2016,2017,2018 Outstanding Work & Excellent Service Attitude Connected Recognition
    • Create new & improved performance reports, providing the necessary support & information required for the Quality & Procurement areas
    • Management of tracking & reporting tools for meetings with customer, partners & key stakeholders
    You Inspire & Amaze for Intensively Focus on Customers
    • Research & analyze with accuracy all processes regarding the project, communicating & supporting the project’s team in each state of the project’s phases, improving radio bases implementation times up to 15%.
    • Creation of time quality, production & documentation reports in Business Objects
    Cablevisión Argentina RECONOCER Award 2011
    • Compile & documented process related to project management of the project (quality, time, scope, cost, comm., risk, HR), unifying data for each project
    Universidad Nacional de Colombia
    Scholarship 2003
    Thomas Jefferson School
    Web Pages & Contact
    Best Bachelor 2001
    Next Generation Services
    Architectures & Integrations
    Personal Web Page
    New Technologies
    Scripting & Developing Tools
    HTML / JS / SQL Automation
    Business & International Sales
    Sales Techniques Multiplayer Gaming Indoor Climbing